Human Services

Social Service  Text Messaging

Improve Client Engagement * Improve ROI * Generate a Call To Action

 

CLICK HERE TO VIEW THE DEMO

Enterprise Wide High Speed SMS text messaging for SNAP, Medicaid, TANF, HEAP, LTSS, and all Social Service or Human Service Programs. Statewide or Local.

DigiConnect Text Messaging Powered by One Call Now, over 30 states contract with us. Click HERE to to see if we already contract in your state.

Why is this service so popular? Because our customers love it! The implementation is fast, daily use is simple, support is outstanding and their clients rave about it.

Sending text and phone notifications has proven to be a very effective way to improve show rates and connect with participants. 15% of all messages will go to landlines. Our service will automatically send your personalized messages by text to participant cell phones and by phone to their landlines without your staff tracking their device. This produces the highest delivery rate possible along with the best results.

Our expert team has a unique process which will simplify your implementation. We have provided personalized and general messages for government agencies since 2001.  Your set-up will be quick and easy.

  • Daily use is automatic.
  • Closure and emergency messages can be created from any location and delivered within minutes.
  • Automatically deliver texts to cells & calls to landlines.
  • Send personalize messages with specific instructions.
  • 15,000 calls and 150,000 texts per minute.
  • No equipment needed, fully web-based.
  • Now integrating with the most popular two-way chat app

See what our customers say on our TESTIMONIALS page.

EXAMPLE MESSAGE CURRENTLY IN USE:

Hello, this is a recorded message from the State Family Support Division. In the next few days you will be receiving an important mailing from the Family Support Division.  The mail will be on green paper and requires timely action from you to continue receiving services.  Please complete the form and return it to The Family Support Division by the date requested on the notice.   If you have questions, please call 1-877-235-7714.  Thank you. 

EXAMPLE TEXT MESSAGE CURRENTLY IN USE:

Watch for mail from FSD. Complete and return green form by the due date. Failure to return puts your benefits at risk. Call 1-877-235-7714 if you need help

 

LEARN MORE ABOUT HOW WE HELP SAFETY NET PROGRAMS HERE