Two-way text is not secure. The HIPAA Journal recommends using a chat app for conversational text instead. We are integrating with the most popular two-way chat app in the nation to ensure your confidential conversations are secure.
Two-Way Chat features:
- Chats are delivered in the language of the phone set-up
- Set your Agency Profile
- Encrypted end to end and at rest.
- Set your office hours schedule with automated away replies
- Set automated replies for the greeting, away, custom
- Set up custom chat group labels for group chat
- Chats may be archived and exported
- Set up quick replies
- Messaging stats, how many sent, read/responded
- Secure audio and video calls for up to 4 people at a time
- Desktop alerts