“One Call Now has been a great investment. It is super easy to use and our participant’s love that they get a text reminder for their appointments! You can also send messages if the clinic will be closed due to weather or you have a special event coming up that you want to remind participants about!  The One Call Now customer service is also fantastic! They are always just an email or a phone call away! I highly recommend this service to all WIC programs!”

The City of Dallas WIC Program began using text messaging in October 2014.   We have been able to notify participants of upcoming appointments, advise them of missed appointments, as well as send out emergency notifications, i.e., inclement weather warnings or emergency clinic closures.  One Call Now also benefits our agency in marketing our Facebook page with a short tagline to “like us on Facebook”.

The City of Dallas WIC Program fully endorses US Netcom, now DigiConnect/One Call Now and the services they provide. Their staff are knowledgeable of WIC Program policies and procedures associated with text messaging and confidentiality of WIC participant information. – Customer since 2014

Just wanted to let you know we used the OneCallNow messaging interface to send texts and emails to all of our participants using the appointment reminder service to let them know WIC is still open despite the government shut down.

40,000+ English and Spanish texts and email were sent through your system less than 30 minutes after I loaded in the files. Thank you very much – we are very pleased!  – Customer since 2012

“I can offer some insights. In the run-up to our calls, the rate of daily card activations averaged roughly 5,000 and our highest days were when we surpassed the 9,000 threshold (on two occasions). On July 1st, the day of our calls, we recorded a total of 19,188 card activations. Subsequently, the daily activations have been back in the low-to-mid 4-figure range. A very nice bump that seems to be directly attributable to the calls made!”