“One-Call Now has greatly improved our WIC Program. We now have more opportunities to plan and care for our WIC participants. They are fast, reliable, and the staff strives to make our program run as efficiently as possible.”  – Customer since 2016

The City of Dallas WIC Program began using text messaging in October 2014.   We have been able to notify participants of upcoming appointments, advise them of missed appointments, as well as send out emergency notifications, i.e., inclement weather warnings or emergency clinic closures.  One Call Now also benefits our agency in marketing our Facebook page with a short tagline to “like us on Facebook”.

The City of Dallas WIC Program fully endorses US Netcom, now DigiConnect/One Call Now and the services they provide. Their staff are knowledgeable of WIC Program policies and procedures associated with text messaging and confidentiality of WIC participant information. – Customer since 2014

“We were very happy with the messaging service.   Our no-show rate dropped to 6% in May!” Before switching to One Call Now we used another autodialer and our “no-show rate was around 11%, so we are extremely pleased!” – Customer since 2014

Just wanted to let you know we used the OneCallNow messaging interface to send texts and emails to all of our participants using the appointment reminder service to let them know WIC is still open despite the government shut down.

40,000+ English and Spanish texts and email were sent through your system less than 30 minutes after I loaded in the files. Thank you very much – we are very pleased!  – Customer since 2012