“One Call Now has been a great investment. It is super easy to use and our participant’s love that they get a text reminder for their appointments! You can also send messages if the clinic will be closed due to weather or you have a special event coming up that you want to remind participants about!  The One Call Now customer service is also fantastic! They are always just an email or a phone call away! I highly recommend this service to all WIC programs!”

The City of Dallas WIC Program began using text messaging in October 2014.   We have been able to notify participants of upcoming appointments, advise them of missed appointments, as well as send out emergency notifications, i.e., inclement weather warnings or emergency clinic closures.  One Call Now also benefits our agency in marketing our Facebook page with a short tagline to “like us on Facebook”.

The City of Dallas WIC Program fully endorses US Netcom, now DigiConnect/One Call Now and the services they provide. Their staff are knowledgeable of WIC Program policies and procedures associated with text messaging and confidentiality of WIC participant information. – Customer since 2014

“Today we learned that using One Call Now to text out a survey to our 4000 WIC clients produced great results!  We have been struggling in clinic to get clients to complete our WIC survey.  We were passing out a small slip with everycard load for weeks, getting us approximately 29 completions.  One Call Now assisted us with sending out a survey link via text and today we have far surpassed our goal with 243 completions.  That’s about a 5% completion rate.  I can’t believe the results! If you’re looking for a way to up your survey completion rates, consider giving this a try!”

“Michigan WIC has worked with One Call Now since 2009 providing voice and text messaging. One Call Now has provided valuable services to our clients in Michigan. We are pleased to partner with One Call Now in serving our clients better.” – Customer since 2009