NOTABLE FIRSTS

100% Web-Hosted ASP 2006

True SMS statewide 2011

Auto update online contacts list 2011

Mobile App: Android, iOS, Windows 2011

Dynamic targeted outreach subgroups 2014

Weekly age specific breastfeeding edu texts 2017

Outreach Keyword Advertising 2018

Stabilitas Artificial Intelligence Platform 2020

WORLD CLASS SERVICE & SUPPORT

Global Messaging Platform

 Most Popular with WIC

Always Fast & Reliable

Auto-deliver to Each Device

HIPAA Compliant & Certified

Data Encrypted in Transit & at Rest

20+ Years WIC Experience

Monthly Reaching Over 2.5 Million WIC Participants

How Can DigiConnect Help Client Retention and Communication

Industry Specific Applications

Popular uses are:

User Testimonials

“Today we learned that using One Call Now to text out a survey to our 4000 WIC clients produced great results!  We have been struggling in clinic to get clients to complete our WIC survey.  We were passing out a small slip with everycard load for weeks, getting us approximately 29 completions.  One Call Now assisted us with sending out a survey link via text and today we have far surpassed our goal with 243 completions.  That’s about a 5% completion rate.  I can’t believe the results! If you’re looking for a way to up your survey completion rates, consider giving this a try!”

Lorain County Ohio Incredible Survey Completion Rates

Marissa, Lorain County WIC

“I can offer some insights. In the run-up to our calls, the rate of daily card activations averaged roughly 5,000 and our highest days were when we surpassed the 9,000 threshold (on two occasions). On July 1st, the day of our calls, we recorded a total of 19,188 card activations. Subsequently, the daily activations have been back in the low-to-mid 4-figure range. A very nice bump that seems to be directly attributable to the calls made!” 

IL Dept of Employment Security Improves EBT Activation

IL Dept of Employment Security Improves EBT Activation

Chief Financial Officer

I have a clinic with 8,000 participants.  Last week – July 10th, 2015, we were having Farmer’s Market for this clinic.  We had done quite a bit of advertising the event – radio announcements, newspaper article, and we put a reminder notice in each participant’s WIC folder. By 9:00, we had printed checks for 250 clients and we had served everyone. I was hesitant to send a text message to 8,000 people, but I decided to go ahead and do it.  So, I went to my One Call system, typed a short message reminding clients about farmer’s market going on “Right Now” and said there was NO LINE, NO WAIT.  The message went out around 9:30 AM.  In about 15 minutes, the waiting room was full and people were in line outside waiting to come in. By 3:00 we had issued checks to 685 people. – Customer Since 2015

West Central Health District, GA – WIC Farmers Market Text

West Central Health District, GA – WIC Farmers Market Text

WIC Director

The City of Dallas WIC Program began using text messaging in October 2014.   We have been able to notify participants of upcoming appointments, advise them of missed appointments, as well as send out emergency notifications, i.e., inclement weather warnings or emergency clinic closures.  One Call Now also benefits our agency in marketing our Facebook page with a short tagline to “like us on Facebook”.

The City of Dallas WIC Program fully endorses US Netcom, now DigiConnect/One Call Now and the services they provide. Their staff are knowledgeable of WIC Program policies and procedures associated with text messaging and confidentiality of WIC participant information. – Customer since 2014

The City of Dallas – WIC Appointment Reminders

The City of Dallas – WIC Appointment Reminders

WIC Program Manager
See all our testimonials

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