What Sets Us Apart?

Communication & Retention Experts

Client & Staff Messaging

powered by One Call Now

 

High volume text & phone messaging. 15,000 calls & 150,000 texts per minute.

Customized messaging tailored for your clients.

Trusted solutions. Click HERE to see if your state contracts with us.

Industry's best security. Approved by many government agencies.

Multiple secure message initiation facilities. Redundancy for successful messaging.

Connects with 48 phone carriers. Industry's most reliable delivery.

Multiple outreach and language options. Engage your clients.

 

Streaming Educational Videos

powered by WIC Health Channel

 

Display in clinics, use for client training, and offer mobile access to moms.

Hundreds of targeted educational videos. Reinforce healthy lifestyles

Videos use live people & industry experts. Audio and visual increase retention.

Practice tested - Evidence based videos used by WICs throughout the country.

Games and videos for kids. Learning while having fun.

Mobile ready. Help busy mom's with online nutrition ed certification.

Customized Certificate Questionnaires. Design your own.

 

How Can DigiConnect Help Client Retention and Communication

Industry Specific Applications

Popular uses are:

User Testimonials

“One-Call Now has greatly improved our WIC Program. We now have more opportunities to plan and care for our WIC participants. They are fast, reliable, and the staff strives to make our program run as efficiently as possible.”  – Customer since 2016

NE Rural Health, Susanville CA – One Call Now WIC Messaging Service

NE Rural Health, Susanville CA – One Call Now WIC Messaging Service

WIC Director

The City of Dallas WIC Program began using text messaging in October 2014.   We have been able to notify participants of upcoming appointments, advise them of missed appointments, as well as send out emergency notifications, i.e., inclement weather warnings or emergency clinic closures.  One Call Now also benefits our agency in marketing our Facebook page with a short tagline to “like us on Facebook”.

The City of Dallas WIC Program fully endorses US Netcom, now DigiConnect/One Call Now and the services they provide. Their staff are knowledgeable of WIC Program policies and procedures associated with text messaging and confidentiality of WIC participant information. – Customer since 2014

The City of Dallas – WIC Appointment Reminders

The City of Dallas – WIC Appointment Reminders

WIC Program Manager

“We were very happy with the messaging service.   Our no-show rate dropped to 6% in May!” Before switching to One Call Now we used another autodialer and our “no-show rate was around 11%, so we are extremely pleased!” – Customer since 2014

Samuel U Rodgers WIC, Kansas City MO – WIC No Show Rate Reduction

Samuel U Rodgers WIC, Kansas City MO – WIC No Show Rate Reduction

Just wanted to let you know we used the OneCallNow messaging interface to send texts and emails to all of our participants using the appointment reminder service to let them know WIC is still open despite the government shut down.

40,000+ English and Spanish texts and email were sent through your system less than 30 minutes after I loaded in the files. Thank you very much – we are very pleased!  – Customer since 2012

Oregon State Health Authority – WIC Government Shutdown Messaging

Oregon State Health Authority – WIC Government Shutdown Messaging

WIC Technology Program Specialist
See all our testimonials

DigiConnect Partners