What Sets Us Apart?

Communication & Retention Experts

Client & Staff Messaging

powered by One Call Now

 

High volume text & phone messaging. 15,000 calls & 150,000 texts per minute.

Customized messaging tailored for your clients.

Trusted solutions. Click HERE to see if your state contracts with us.

Industry's best security. Approved by many government agencies.

Multiple secure message initiation facilities. Redundancy for successful messaging.

Connects with 48 phone carriers. Industry's most reliable delivery.

Multiple outreach and language options. Engage your clients.

 

Streaming Educational Videos

powered by WIC Health Channel

 

Display in clinics, use for client training, and offer mobile access to moms.

Hundreds of targeted educational videos. Reinforce healthy lifestyles

Videos use live people & industry experts. Audio and visual increase retention.

Practice tested - Evidence based videos used by WICs throughout the country.

Games and videos for kids. Learning while having fun.

Mobile ready. Help busy mom's with online nutrition ed certification.

Customized Certificate Questionnaires. Design your own.

 

How Can DigiConnect Help Client Retention and Communication

Industry Specific Applications

Popular uses are:

User Testimonials

I have a clinic with 8,000 participants.  Last week – July 10th, 2015, we were having Farmer’s Market for this clinic.  We had done quite a bit of advertising the event – radio announcements, newspaper article, and we put a reminder notice in each participant’s WIC folder. By 9:00, we had printed checks for 250 clients and we had served everyone. I was hesitant to send a text message to 8,000 people, but I decided to go ahead and do it.  So, I went to my One Call system, typed a short message reminding clients about farmer’s market going on “Right Now” and said there was NO LINE, NO WAIT.  The message went out around 9:30 AM.  In about 15 minutes, the waiting room was full and people were in line outside waiting to come in. By 3:00 we had issued checks to 685 people. – Customer Since 2015

West Central Health District, GA – WIC Farmers Market Text

West Central Health District, GA – WIC Farmers Market Text

WIC Director

“One Call Now has been a great investment. It is super easy to use and our participant’s love that they get a text reminder for their appointments! You can also send messages if the clinic will be closed due to weather or you have a special event coming up that you want to remind participants about!  The One Call Now customer service is also fantastic! They are always just an email or a phone call away! I highly recommend this service to all WIC programs!”

CEO Empowers WIC, Troy NY – WIC Text Service

CEO Empowers WIC, Troy NY – WIC Text Service

WIC Director

“I can offer some insights. In the run-up to our calls, the rate of daily card activations averaged roughly 5,000 and our highest days were when we surpassed the 9,000 threshold (on two occasions). On July 1st, the day of our calls, we recorded a total of 19,188 card activations. Subsequently, the daily activations have been back in the low-to-mid 4-figure range. A very nice bump that seems to be directly attributable to the calls made!” 

IL Dept of Employment Security Improves EBT Activation

IL Dept of Employment Security Improves EBT Activation

Chief Financial Officer

“The appointment reminders have helped us stay noticeably consistently busy throughout our monthly timeframe, which allows us to be able to focus on providing good quality nutrition education – the real focus of WIC.” Customer since 2011

Knox County WIC – One Call Now Improves WIC Customer Service

Knox County WIC – One Call Now Improves WIC Customer Service

WIC Director
See all our testimonials

DigiConnect Partners