Category: WIC

One Call Now working in conjunction with DigiConnect, the publisher of the Warm Regards e-newsletter for WIC, is the preferred vendor of many state and local health departments. Our DigiConnect/One Call Now products and services have been used by WIC and other Public Health applications since 1997.

Because case load retention is vital to WIC and manual appointment reminder calls are so time consuming, many WIC departments have discovered that a dependable automated appointment reminder solution is critical to case load retention. Since we have a proven success rate with WIC departments, our company enjoys a particularly close relationship with 31 state WIC programs and growing. We currently deliver WIC messages to almost 1.5 million participants.

Years of experience working with WIC insures we remain focused on areas which are very important to clinics and participants. Our in-house WIC experts are committed to on-going WIC education. As the only web hosted appointment provider who dedicates substantial resources to WIC’s continuing education through conference attendance and close WIC relationships, we know which trends are on the horizon and pro-actively prepare. One Call Now/US Netcom’s years in the field has made us a proven industry expert. Remember, where a vendor spends its time and resources are where their expertise is.

WIC Outreach Success with One Call Now

“Maine WIC enjoys a great relationship with OCN. Our team was looking for innovative ways to promote and increase the duration of breastfeeding among WIC Participants and ways to reach out and communicate with people who are not enrolled in the WIC Program, but already eligible.OCN’s team and products assisted Maine WIC in being innovative with a breastfeeding texting program delivered in a variety of languages and two-way texting to try and add more participants to the WIC program.One Call Now has direct WIC contacts nationwide and connected Maine with what other WIC Directors and programs have done, shared documentation and approaches, and helped us build those experiences into what Maine is trying to achieve, with great results.”

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